The Art of Learning (Pty) Ltd
The Art of Learning (Pty) Ltd
The perception of our communication directly affects the perception of the orgaisation we represent. As soon as we pick up the phone, we accept 100% of the responsibility for the call. Telephonic and ...
Your organisation’s first impression will never be forgotten. This programme will assist receptionists to build rapport with visitors and callers. Receptionist should look and be calm and we cover techniques ...
Time cannot be stored or stopped and every minute that passes is gone forever. As such, time is the most valuable of all resources and the only way to maximise its potential is to manage it well. This ...
Professionally and personally, we all have so much on our plate. As the corporate world becomes increasingly competitive and deadline-driven, less allowances are made for the feelings of individuals. ...
Attendees of this 4-hour programme will learn ways to improve classroom management skills and overall school discipline, thereby reducing escalation and repeat offences. You will learn techniques to positively ...
Your products and services are competing in a sea of competition. The sales force is your frontline and make or break relationships and ultimately bring in the revenue! This interactive programme will ...
Problems can be opportunities or threats and if misinterpreted could lead to downtime and disaster. In the same way, autocratic dictatorial leaders have lead organisations to breaking point. It is worth ...
Presenting in front of colleagues, clients and various stakeholders can be daunting. Practice does not always make it perfect because we unknowingly repeat the same mistakes. Learn how to present with ...
Performance is defined as 'functional effectiveness'. Nonperformance is defined as ‘dysfunctional ineffectiveness’. Learn techniques to sustain our own motivation and level out the Pareto principle of ...
Unfortunately meetings feature consistently in the list of top time-wasters. Meetings are essential to further an organisation’s operations but become meaningless when they are not effectively planned, ...