Details
The face, and voice, of your company is created by the frontline staff who deal with customers and clients on a day to day basis. They have a vital role to play in creating and maintaining the right impression for your business.
Since the reception area is the organisational centre of the company, it makes sense that the people through whom all the information is channelled are multi-talented office professionals who are able to multi-task.
This powerful one-day course, has received rave reviews from empowered delegates who have acquired an in-depth appreciation of the importance of their role within the organisation. The multitude of little tips and tricks included have made their business communication more potent. It has been amazing to see how this course engenders confidence and a sense of pride as they have gained the necessary skills to fulfil their potential.
Our one day course is vital in training new staff and up-skilling current employees who are asked to relieve on the switchboard.
"You have no option" said a very favourite (and you'll soon see why) client to her boss - "our staff need computer and business skills training and the only place to go is options in training. I have been dealing with them since 1990 and always had great service, incredible feedback - and where else can you go that always gives speedy support, even if we haven't been in touch for a while?" Thank you Jenny!
Your training - whether it be on the latest Microsoft Office applications or staff/management development - is tailored and scheduled to your needs. Optimum class maximum is ten (although we are, as always, flexible to your needs) - minimum one, prices realistic (and that makes a change doesn't it?), breaks taken in our lovely garden with the best freshly-baked muffins and scones in town. Talk to us about how we can increase staff productivity in an inter-active, professional yet relaxed environment.
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