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Our experience is that delegates are amazed by how proper planning, and an understanding of how to create empathy, enables them to take control and to diffuse potentially difficult customers - and the course is aimed at ensuring that understanding! It also generates enormous confidence.
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"You have no option" said a very favourite (and you'll soon see why) client to her boss - "our staff need computer and business skills training and the only place to go is options in training. I have been dealing with them since 1990 and always had great service, incredible feedback - and where else can you go that always gives speedy support, even if we haven't been in touch for a while?" Thank you Jenny!

Your training - whether it be on the latest Microsoft Office applications or staff/management development - is tailored and scheduled to your needs. Optimum class maximum is ten (although we are, as always, flexible to your needs) - minimum one, prices realistic (and that makes a change doesn't it?), breaks taken in our lovely garden with the best freshly-baked muffins and scones in town. Talk to us about how we can increase staff productivity in an inter-active, professional yet relaxed environment.

options in training
160 Corlett Drive, Bramley, Johannesburg, Gauteng, South Africa 2090
011 887 8885
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