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INTRODUCTION

 

This radically honest Tele-Sales Workshop challenges traditional tele-sales thinking.

Discover ways of developing trust and rapport with your prospect by asking sound, relevant questions and learn how to close more deals instead of pitching the benefits and praying for a close.

Do you hear these excuses:

  • “I don’t like the rejection”

  • “I don’t want to sound like a tele-marketer”

  • “I don’t like interrupting people at work”

  • “I don’t know what to say”

Outline

  • Research, planning and preparation
  • Voice – how you sound is how you sell
  • CONNECT with prospects
  • Overcoming objections
  • How to identify prospects not suspects
  • The anatomy of a gold call
  • Assertive closing techniques
  • Develop a sales script

 

WHO SHOULD ATTEND

All internal sales staff

 

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Introduction

The Peer Group consists of skilled specialists, who cumulatively have more than 80 years of experience in the Human Resource field.
The Peer Group has been in business for over 16 years and prides itself on it’s loyal Customer Base. Our clients regard our facilitators and training as world class. In our programs, participants become engaged in an experience that mirrors the pressures and challenges faced in a real world situation.
The Peer Group’s point of difference lies in the results they achieve.

Our Vision

The Peer Group strives to consistently exceed customers’ expectations in terms of:

  • World class training programmes
  • Brilliant trainers
  • Excellent customer service
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