Details
Managers need the help and co-operation of many in the organisation. The likelihood of building these relationships is directly enhanced by the ability of the manager to fulfill the needs of the people upon whom they depend. This course will explore the self-knowledge, management competencies, leadership characteristics, and appropriate communication processes required to build superior work teams.
Outline
- The role of the manager in today’s business world
- Plan, lead, organize and control all aspects of work
- Leadership Skills
- Motivating – others and self
- Decision making
- Time Management - prioritizing work load
- Running effective meetings
- Key steps to effective delegation
- Linking objectives with the organization
- The coaching process and key skills required
- Skills to help you give constructive criticism
- Techniques to help you cope with difficult employees
- Feedback on performance
- Communication skills – upwards, downwards and sideways
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SPEAK TO A CONSULTANT
UPCOMING DATES RANDBURG29 - 30 April 2015WHO SHOULD ATTEND
All managers, department heads and any other people in a management or leadership position, or anyone aspiring to a leadership position.
Special Offer
The Peer Group consists of skilled specialists, who cumulatively have more than 80 years of experience in the Human Resource field.
The Peer Group has been in business for over 16 years and prides itself on it’s loyal Customer Base. Our clients regard our facilitators and training as world class. In our programs, participants become engaged in an experience that mirrors the pressures and challenges faced in a real world situation.
The Peer Group’s point of difference lies in the results they achieve.
The Peer Group strives to consistently exceed customers’ expectations in terms of:
- World class training programmes
- Brilliant trainers
- Excellent customer service
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