Browse 11 courses in South Africa
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Courses > Customer Service > Telephone Skills
Telephone Skills
Group Telepersonality (10-16pax)
Training by
THE VOICE CLINIC
Do your Call Centre Operators need to sound Professional?Enrol Now & Get Your Free Pronunciation ePointers Duration: Group Training at all branches. From 8:30 am – 4:30 pm. Minimum of 10 bookings Presented ...
Do your Call Centre Operators need to sound Professional?Enrol Now & Get Your Free Pronunciation ePointers Duration: Group Training at all branches. From 8:30 am – 4:30 pm. Minimum of 10 bookings Presented ...
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Professional Telephone Skills and Etiquette
Online Workshop by
NDJ Consultants
The telephone is one of the most important business tools and is often the first point of contact for many callers. Therefore it is essential to convey a professional image of efficiency, helpfulness ...
Online Live (Microsoft Teams)
Jul 03, 2024
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The telephone is one of the most important business tools and is often the first point of contact for many callers. Therefore it is essential to convey a professional image of efficiency, helpfulness ...
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Key Steps to Business & Telephone Etiquette
Workshop by
Key Steps Training
The first contact a prospective customer has with your organisation is often over the telephone. What impression do they get? Allow us to empower you with telephone techniques, to enable you to develop ...
The first contact a prospective customer has with your organisation is often over the telephone. What impression do they get? Allow us to empower you with telephone techniques, to enable you to develop ...
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Individual Voice and Telepersonality (8 Weeks)
Training by
THE VOICE CLINIC
Enrol Now & Get Your Free Pronunciation ePointers 8 x 1 hour Individual Sessions per week. Module Content: Relaxation. Stress Release. Intercostal Diaphragmatic Breathing. Voice Projection. Articulation ...
Enrol Now & Get Your Free Pronunciation ePointers 8 x 1 hour Individual Sessions per week. Module Content: Relaxation. Stress Release. Intercostal Diaphragmatic Breathing. Voice Projection. Articulation ...
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Telephone Etiquette
Training by
options in training
Our experience is that delegates are amazed by how proper planning, and an understanding of how to create empathy, enables them to take control and to diffuse potentially difficult customers - and the ...
Our experience is that delegates are amazed by how proper planning, and an understanding of how to create empathy, enables them to take control and to diffuse potentially difficult customers - and the ...
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Etiquette, Professionalism and Style for Women
Online Workshop by
NDJ Consultants
The programme has been designed to equip women in the workplace with the tools and techniques to act professionally and present themselves favourably in a business environment. Expected Outcomes: 1. ...
Online Live (Microsoft Teams)
Oct 17 - Oct 18, 2024
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The programme has been designed to equip women in the workplace with the tools and techniques to act professionally and present themselves favourably in a business environment. Expected Outcomes: 1. ...
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Individual Office Management Program
Training by
THE VOICE CLINIC
Enrol Now & Get Your Free Pronunciation ePointers This program is designed for office and administrative staff who have to manage their office and their time effectively. Duration : 8X1 hour per week,Individual ...
Enrol Now & Get Your Free Pronunciation ePointers This program is designed for office and administrative staff who have to manage their office and their time effectively. Duration : 8X1 hour per week,Individual ...
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Individual Voice and Telepersonality (12 Weeks)
Training by
THE VOICE CLINIC
Great Results!Enrol Now & Get Your Free Pronunciation ePointers 12 x 1 hour Individual Sessions per week. Module Content: Relaxation. Stress Release. Intercostal Diaphragmatic Breathing. Voice Projection. ...
Great Results!Enrol Now & Get Your Free Pronunciation ePointers 12 x 1 hour Individual Sessions per week. Module Content: Relaxation. Stress Release. Intercostal Diaphragmatic Breathing. Voice Projection. ...
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Business Etiquette
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Training by
NextiGen Training Solutions
Course Overview The Quality Customer Service training is for delegates to become more professional and effective in the way they handle both face to face and telephone service when dealing with internal ...
Johannesburg
ZAR 2,100.00
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Course Overview The Quality Customer Service training is for delegates to become more professional and effective in the way they handle both face to face and telephone service when dealing with internal ...
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Telephone Courtesy and Customer Service
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Training by
NextiGen Training Solutions
Course Overview Effective communication over the phone is essential for any organization today that relies on customer service to grow or retain its customer base. Most customer service representatives ...
Johannesburg
ZAR 2,250.00
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Course Overview Effective communication over the phone is essential for any organization today that relies on customer service to grow or retain its customer base. Most customer service representatives ...
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