Browse 27 Customer Service courses in South Africa
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Etiquette, Professionalism and Style for Women
Online Workshop by
NDJ Consultants
The programme has been designed to equip women in the workplace with the tools and techniques to act professionally and present themselves favourably in a business environment. Expected Outcomes: 1. ...
Online Live (Microsoft Teams)
Oct 17 - Oct 18, 2024
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The programme has been designed to equip women in the workplace with the tools and techniques to act professionally and present themselves favourably in a business environment. Expected Outcomes: 1. ...
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Professional Telephone Skills and Etiquette
Online Workshop by
NDJ Consultants
The telephone is one of the most important business tools and is often the first point of contact for many callers. Therefore it is essential to convey a professional image of efficiency, helpfulness ...
Online Live (Microsoft Teams)
Jul 03, 2024
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The telephone is one of the most important business tools and is often the first point of contact for many callers. Therefore it is essential to convey a professional image of efficiency, helpfulness ...
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Customer Service Excellence
Online Workshop by
NDJ Consultants
The goal of a successful company is to have customer service that is not just the best, but legendary. This programme will equip learners with the necessary tools, techniques and skills to effectively ...
Online Live (Microsoft Teams)
Jun 25 - Jun 26, 2024
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The goal of a successful company is to have customer service that is not just the best, but legendary. This programme will equip learners with the necessary tools, techniques and skills to effectively ...
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Brand Ambassador Masterclass
Online Workshop by
NDJ Consultants
The Masterclass has been designed to equip employees in the workplace with the tools and techniques to act professionally and present themselves favourably in a business environment. 4 Non-Consecutive ...
Online Live (Microsoft Teams)
Aug 06 - Aug 16, 2024
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The Masterclass has been designed to equip employees in the workplace with the tools and techniques to act professionally and present themselves favourably in a business environment. 4 Non-Consecutive ...
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National Certificate: Contact Centre and Business Process Outsourcing Support NQF 3 LP80566
Online Certification by
Training Force (Pty) Ltd
Purpose : This qualification is intended for persons who already work as Contact Centre and/or Business Process Outsourcing agents or who wish to join the contact centre and/or Business Process Outsourcing ...
Online Self-Paced
ZAR 20,000.00
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Purpose : This qualification is intended for persons who already work as Contact Centre and/or Business Process Outsourcing agents or who wish to join the contact centre and/or Business Process Outsourcing ...
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National Certificate: Contact Centre Support NQF 2 LP73269, SAQA 71490, 128 Credits
Online Certification by
Training Force (Pty) Ltd
Purpose: Any individual who are or wishes to be involved in the Contact Centre industry, will have access to this qualification. It also serves as the entry qualification into Contact Centre operations ...
Online Self-Paced
ZAR 20,000.00
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Purpose: Any individual who are or wishes to be involved in the Contact Centre industry, will have access to this qualification. It also serves as the entry qualification into Contact Centre operations ...
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Telephone Etiquette
Training by
options in training
Our experience is that delegates are amazed by how proper planning, and an understanding of how to create empathy, enables them to take control and to diffuse potentially difficult customers - and the ...
Our experience is that delegates are amazed by how proper planning, and an understanding of how to create empathy, enables them to take control and to diffuse potentially difficult customers - and the ...
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Key Steps to Business & Telephone Etiquette
Workshop by
Key Steps Training
The first contact a prospective customer has with your organisation is often over the telephone. What impression do they get? Allow us to empower you with telephone techniques, to enable you to develop ...
The first contact a prospective customer has with your organisation is often over the telephone. What impression do they get? Allow us to empower you with telephone techniques, to enable you to develop ...
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Group Telepersonality (10-16pax)
Training by
THE VOICE CLINIC
Do your Call Centre Operators need to sound Professional?Enrol Now & Get Your Free Pronunciation ePointers Duration: Group Training at all branches. From 8:30 am – 4:30 pm. Minimum of 10 bookings Presented ...
Do your Call Centre Operators need to sound Professional?Enrol Now & Get Your Free Pronunciation ePointers Duration: Group Training at all branches. From 8:30 am – 4:30 pm. Minimum of 10 bookings Presented ...
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Individual Customer Service Program
Training by
THE VOICE CLINIC
Enrol Now & Get Your Free Pronunciation ePointers This practical and enjoyable program will equip staff with the knowledge, awareness and practical skills needed to communicate professionally and enthusiastically ...
Enrol Now & Get Your Free Pronunciation ePointers This practical and enjoyable program will equip staff with the knowledge, awareness and practical skills needed to communicate professionally and enthusiastically ...
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