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Non-Performing Loans (NPL) and Debt Recovery Management (Online Training)

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In-Person / Webinar


S&P Global Ratings predicts non-performing loans will rise to four times the figure for 2019 on the balance sheets of commercial banks due to COVID 19. Banks are always faced with non-performing loan risk due to its main function as a financial intermediary. Various efforts have been made by banks to avoid NPL. However, due to various reasons, including the COVID 19 Pandemic and debtor’s management, any bank continues to experience NPL. This training will focus on how to use NPL guidelines to your advantage, understanding what banks can do to recover the non-performing loans from customers and their guarantors. Alternative approaches to NPLs management and recovery structures, understanding on alternative restructuring schemes, and ability in monitoring the implementation of NPL restructuring, ability to improve debtor’s performance from NPL category to resume to be current as well as to support bank in achieving the target of NPL decreases.

Course Outcomes:
  • Define non-performing loans and the indicators of non-performing loans
  • Criteria for the Classification of Non-Performing Loans – Including COVID 19
  • Explain the principles of borrower credit ratings and provisioning
  • Determine the speed that banks can enforce their terms and collaterals and securities
  • Use NPL guidelines to your advantages, rather than the customers’ preferences
  • What  banks can do to recover the non-performing loans from customers and their guarantors
  • Negotiate with the customers confidently, rather than be threatened or abused
  • Alternative approaches to NPLs management and recovery structures
  • Understand different NPLs recovery strategies/techniques
  • Understand IFRS 9 accounting standard for NPL management - Including COVID 19


Jun 29, 2020 - Jul 03, 2020
No. of Days: 5
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Intelligent Africa develops, market and manage training programs and conferences to both the private and public sector throughout Africa.

 Established in 2004, our team is experienced and professional.  Through our multi-national, multi-language team we have clients in man African countries.

 By using critical market research methods in the designing and production of our events, we are able to identify the unique challenges facing local and African businesses today.  Our commitment to service excellence means that we deliver genuine business solutions at competitive rates.  Our research-driven, tailor-made events relate directly to market movements and environmental changes.  Intelligent Africa draws on a diverse pool of industry professionals in the production and staging of its events, in order to provide delegates with the ultimate learning experience.  Our qualified presenters are accredited and have vast experience in their areas of expertise.


Not only do our subject-matter experts possess a wealth of knowledge, relevant qualifications and solid industry experience, but they are required to demonstrate exceptional presentation/facilitation skills in order to keep delegates interested and focused at all times. ...

Intelligent Africa Marketing and Training (Pty) Ltd
50 Hesketh Avenue, Moreleta Park, Gauteng, South Africa 0044
012 997 7676
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