Details
Effective communication is at the heart of all our professional and personal relationships. This programme will provide an understanding of communication styles and preferences of ourselves, our colleagues and our clients. You will learn why we sometimes miscommunicate, misunderstand, and push the wrong buttons. You will gain practical techniques to communicate more effectively and assertively.
Outline
- The Art of Persuasion
- Workstyles and Communication Styles
- Understanding barriers to effective communication using the Johari Window
- Transactional Analysis in practice
Our business is to make your business succeed!
Your business will benefit when your staff receive practical, solutions-driven and leading edge information from our Soft Skills Training Workshops and comprehensive Skills Development services. We have 25+ years of experience in the Education and Training environment, locally in Port Elizabeth, nationally in South Africa, and internationally and continue to evolve in order to deliver the most relevant Staff Training Courses for this fast-paced, ever changing and competitive business world.
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