Details
When we fail to get our viewpoints, suggestions or ideas across, we walk away feeling like we have lost. We are letting down ourselves as well as others who can benefit from our contribution. This programme will empower you with ways to be more assertive thereby developing a win-win approach to your communication and negotiation style and adding value to operational improvement.
Outline
- Understanding situational transactions
- Understanding negotiation and temperament styles
- Assertive techniques for various situations
- Collaborative negotiation and assertive vocabulary and roleplay
Our business is to make your business succeed!
Your business will benefit when your staff receive practical, solutions-driven and leading edge information from our Soft Skills Training Workshops and comprehensive Skills Development services. We have 25+ years of experience in the Education and Training environment, locally in Port Elizabeth, nationally in South Africa, and internationally and continue to evolve in order to deliver the most relevant Staff Training Courses for this fast-paced, ever changing and competitive business world.
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