Details
The workplace demands that we are professional and productive. Being either too emotionally charged or too emotionally drained, slows us down and negatively affects relationships. This workshop will show you how to identify and manage your own emotions and thereby be able to respond appropriately to others’ emotions in order to develop positive relationships. Improved emotional intelligence and resilience fosters better communication and consistency in our working environment.
Outline
- Understanding how workstyles impact all interactions
- Ways to increase emotional literacy in order to improve self-management
- Tools to inspire so that emotions are channeled towards constructive actions
- How to build positive relationships with people of different personalities
Our business is to make your business succeed!
Your business will benefit when your staff receive practical, solutions-driven and leading edge information from our Soft Skills Training Workshops and comprehensive Skills Development services. We have 25+ years of experience in the Education and Training environment, locally in Port Elizabeth, nationally in South Africa, and internationally and continue to evolve in order to deliver the most relevant Staff Training Courses for this fast-paced, ever changing and competitive business world.