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Do your team leaders know what is expected of them? Help supervisors balance people and tasks, by learning to plan and setting S.M.A.R.T. goals for their team members.

Using case studies we shall assist your supervisors to motivate their teams and put action plans in place. As they learn to communicate more effectively with their staff to get the job done, they will be able to balance praise with discipline.

Getting the best out of a team requires balancing what team leaders require of them, with what they need. Supervisors need to be role models, who actively choose a participative management style, where they use change and mistakes as opportunities to develop themselves and their teams.

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"You have no option" said a very favourite (and you'll soon see why) client to her boss - "our staff need computer and business skills training and the only place to go is options in training. I have been dealing with them since 1990 and always had great service, incredible feedback - and where else can you go that always gives speedy support, even if we haven't been in touch for a while?" Thank you Jenny!

Your training - whether it be on the latest Microsoft Office applications or staff/management development - is tailored and scheduled to your needs. Optimum class maximum is ten (although we are, as always, flexible to your needs) - minimum one, prices realistic (and that makes a change doesn't it?), breaks taken in our lovely garden with the best freshly-baked muffins and scones in town. Talk to us about how we can increase staff productivity in an inter-active, professional yet relaxed environment.

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