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Course Overview

This course teaches delegates how to build relationships, create a professional appearance, develop positive relationships with co-workers, and practice cubicle and office etiquette. In addition, the course teaches delegates the appropriate behavior and etiquette when using the Internet, in daily communications, and in meetings. Students also learn how to handle ethical dilemmas and personal issues, become a good conversationalist, and be courteous when communicating. Delegates also examine the appropriate etiquette for business meals and functions, as well as how to be a courteous traveler at home or abroad.

Outline

Course Outline

Module 1: Office protocol
Module 2: Professional Conduct
Module 3: Communicating in the workplace
Module 4: Etiquette in communication
Module 5: Business functions
Module 6: Traveling for business
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In 2015 NextGen celebrated its 10th year of being in business.

NextGen is a South African Level 2 B-BBEE company with its head quarters in Randburg, Johannesburg. NextGen was incorporated in 2005 with the aim of providing businesses across all industry sectors with professional services, technology solutions and skills development programmes tailored to meet their information technology challenges.

NextGen was founded by a group of professionals from the financial services sector. Their vision was to create an organisation that companies could turn to for assistance with any information technology challenge. Their goal was to provide more holistic solutions to the information technology challenges companies faced.

NextGen has been specifically constructed to provide end to end solutions to customers for all their ICT requirements in both the operational and project based environments. We have ensured that within the companies we have many complimentary facets to ensure that we can meet almost any ICT requirement a customer may have.

NextGen was constituted with this vision in mind and currently comprises of six areas:

  • NextGen Training Solutions
  • NextGen Technologies ...
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