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Microsoft Office Outlook Level 1

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Course Overview

Email has become one of the most widely used methods of communication, whether for personal or business communications. In most organizations, large or small, email is the preferred form of communicating information amongst employees. As email grows in popularity and use, most organizations have found the need to implement a corporate mail management system such as Microsoft Office Outlook to handle the emails and meeting invitations sent among employees.

 

In this course, you will explore the Outlook interface and when you are familiar with it, you will use Outlook to manage all aspects of email communications; use the Outlook calendar to manage appointments and meetings; use Outlook's People workspace to manage your contact information; create Tasks and Notes for yourself in Outlook; and customize the Outlook interface to serve your own personal needs.

 

This course is the first in a series of two Microsoft Office Outlook 2013 courses. It will provide you with the basic skills you need to start using Outlook 2013 to manage your email communications, calendar events, contact information, tasks, and notes. You can also use this course to prepare for the Microsoft Office Specialist (MOS) Certification exams for Microsoft Outlook 2013.

Outline

Course Outline

Module 1: Getting started with Outlook
Module 2:  Composing messages
Module 3:  Reading and responding to messages
Module 4:  Managing your messages
Module 5:  Managing your calendar
Module 6:  Managing your contacts
Module 7:  Working with tasks and notes
Module 8:  Customizing the Outlook environment
 
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In 2015 NextGen celebrated its 10th year of being in business.

NextGen is a South African Level 2 B-BBEE company with its head quarters in Randburg, Johannesburg. NextGen was incorporated in 2005 with the aim of providing businesses across all industry sectors with professional services, technology solutions and skills development programmes tailored to meet their information technology challenges.

NextGen was founded by a group of professionals from the financial services sector. Their vision was to create an organisation that companies could turn to for assistance with any information technology challenge. Their goal was to provide more holistic solutions to the information technology challenges companies faced.

NextGen has been specifically constructed to provide end to end solutions to customers for all their ICT requirements in both the operational and project based environments. We have ensured that within the companies we have many complimentary facets to ensure that we can meet almost any ICT requirement a customer may have.

NextGen was constituted with this vision in mind and currently comprises of six areas:

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