Details
COURSE OBJECTIVES:
Minutes must be accurately recorded and must clarify the meeting objectives. It is crucial that they are to-the-point and track the decisions and objectives of the organization. This skills programme will build your confidence and improve your ability to summarize and select essential points when taking minutes. This course is aimed at any employee who wants to improve their organisational, minute taking and meeting procedures skills including Office Support Staff, Secretaries, Personal Assistants and Administrative Assistants.
COURSE OUTLINE:
Module 1 - What is a meeting?
- What is a meeting?
- Different types of meetings
- The roles and functions of the chairperson and secretary
- Notice of the meeting
- The meeting agenda
Module 2 – During the meeting
- Parliamentary procedure
- Meeting order of business
- Meeting protocol: Motion, Debate Amendment, Point of Order, Voting, Resolution
Module 3 – Minute taking and circulating
- What are meeting minutes?
- Preparing for taking minutes
- Compiling minutes
- Approval and adoption of the minutes
- Meeting minutes checklist
PROGRAMME OUTCOMES:
- Define a meeting and differentiate between different types of meetings
- Identify what constitutes a valid meeting
- Explain the roles and responsibilities of the secretary and chairperson
- Discuss the objectives of meetings
- Compile notices and agendas of meetings
- Understand meeting protocol by explaining the concepts: motion, point of order, debate, amendment, voting and resolution
- Differentiate between different types of minutes
- Use effective listening skills necessary for taking minutes
- Take accurate minutes
- Use a specific style and format in transcribing minutes of meetings
- Circulate minutes for approval / adoption
COMPANY PROFILE
THERE’S A GREAT FUTURE WAITING OUT THERE …
… We provide you with what it takes to “GO AND GET IT” !
OUR VISION Continued development of South Africans at all levels of the private and public sectors in the spirit of BATHO PELE and always SERVING THE CLIENT.
OUR MISSION
- Provision of the highest quality and most cost effective education and training to all learners wishing to achieve standards and qualifications registered on the NQF.
Our customer relationships have been built up over many years and all customers, large or small, are very important to us. We believe no customer should go away dissatisfied, and we always make every effort to ensure that each and every experience you have with us is an effective and rewarding one.
-Provision of effective marketing, communications and public relations services to emerging companies and established corporate enterprises.
OUR PROMISE
To always display the following key characteristics: ...