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Details

Aimed at a user who uses MS Outlook daily, we explore options for automating our email, as well as an in depth look at email etiquette and the implementation thereof. This course is an accredited unit standard based course. Contact us for a full course schedule. Training available at our site or yours, as we are fully mobile with laptops.

Outline

E-MAIL ETTIQUETTE BASICS
  • E-mail characteristics
  • E-mail programs
  • When to use e-mail
  • Writing an e-mail message

 E-MAIL POLICIES

  • Company policies
  • Copyright laws, viruses, and liability

 E-MAIL FEATURES AND SECURITY

  • Features of an e-mail program
  • Securing e-mail

 E-MAIL MESSAGES

  • Message headers
  • E-mail message body

 E-MAIL EFFECTIVENESS

  • E-mail recipients
  • Message management

 NETIQUETTE GUIDELINES

  • Netiquette style
  • Emoticons and abbreviations
COMPOSING ONLINE CORRESPONDENCE
  • Online communication
  • Language and punctuation
Efficient writing habits

Speaker/s

Theresa Cronje

Special Offer

  • NGO and NPO 40% discount on all courses booked
  • Companies offering training to unemployed learners include a 35% discount
  • Group bookings offered discounted rates
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Sankin Computer Training offers MICT Accredited end using computer training on the Microsoft Office Suite (all levels) to individuals and corporate clients countrywide.

 

Established in 2003, Sankin Computer Training was born from an Internet Café, where the founder of the business recognised a need for education in the private and public sector. Having a background of computer training for Quest Personnel, our private company, Sankin Computer Training soon took root and has grown from strength to strength.

 

Sankin Computer Training is designed to offer short, intensive, personalized courses that effectively present new concepts and techniques through interactive training methods. Small focused groups allow for individual attention and the practical application of theory.

 

We Offer:

Personal training venue in Glenwood, Durban for up to 8 delegates in a boardroom styled air-conditioned office with secure parking on site.

Training at your premises – we are equipped with 15 laptops and ready to travel, saving your company logistical arrangements and costs. We have enjoyed training all over South Africa this way, in both major cities and in outlying areas.

Flexible calendar – we prize ourselves on arranging our training times and dates according to your company and delegate’s requirements. ...

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