Details
Do you find that your supervisors:
- Lack accountability and responsibility?
- Struggle with motivating their staff?
- Are poor at time management?
- Don’t delegate effectively?Are squeezed between service management and their staff?
This programme has been developed to tap into the energy, commitment, and sound common sense of the learner. New supervisors need the help and co-operation of many in the organisation. This course will explore the self-knowledge, management competencies, leadership characteristics, and appropriate communication processes required to build superior work teams.
Outline
- Gain confidence and be able to present ideas and proposals
- Empower team members
- Hold them accountable for agreed performance
- Time Management
- Coaching Skills
- Improve communication
- Break down barriers preventing effective communication
- Understand what factors contribute to a team's success
- Understand leadership and leadership styles
- Practice a participative leadership style
- Conflict Management
We customise the workshop content to each customer’s specific needs and working environment.
Duration:1 daySpecial Offer
The Peer Group consists of skilled specialists, who cumulatively have more than 80 years of experience in the Human Resource field.
The Peer Group has been in business for over 16 years and prides itself on it’s loyal Customer Base. Our clients regard our facilitators and training as world class. In our programs, participants become engaged in an experience that mirrors the pressures and challenges faced in a real world situation.
The Peer Group’s point of difference lies in the results they achieve.
The Peer Group strives to consistently exceed customers’ expectations in terms of:
- World class training programmes
- Brilliant trainers
- Excellent customer service
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